Vacation Incentives

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Frequently Asked Questions

Do customers have to take a timeshare presentation in order to take advantage of vacation certificates?

Great question. No, your customers will never be required to attend any sales or timeshare presentation. These are real, top quality Resorts with no hidden fees or strings attached. We own and operate BookVIP.com and we are simply filling otherwise empty rooms which the hotels and resorts turn into additional revenue from these consumers spending money on the property, such as room service, spa, in house restaurants, bar purchases, casino and extra day stay, etc. In addition we will offer them additional incentives and upgrades that your client can choose to accept or decline. These additional incentives will save your customer from $500 to $1500 that will include a discovery tour of the property. Your Client however will NEVER be required to upgrade.
 
How are you able to offer these incentives?

BookVIP has traveled over 1 million families to date and has contracts with the world leading hotel chains, and resorts to help them fill their otherwise empty rooms. We help fill empty rooms which the hotels, resorts turn into additional revenue from other areas of their property and future bookings. Hotels rarely experience full occupancy, yet they remain open, providing rooms and services at fixed costs. So when hotels give out their rooms by partnering with BookVIP, they might miss out on the room fee, but they already didn't have that in the first place, at least now they have the opportunity to gain a customer for their in-house restaurants, room service, their casinos, an extra day stay, future bookings, etc. The benefit of why our program works so well is the fact that it's a win win for everyone involved. You win because you gain more business from using our incentives. Your customers win because they received an awesome incentive gift from you. The resorts win because they gain additional revenue from other areas of their establishment that they otherwise would not have been able to get and they also have a new client that may book with them in the future. BookVIP will also offer additional upgrades and incentives that your client can choose to accept or not.
 

Yes, our digital certificates created will be assigned an expiration date 7 days out from the date it is activated. Please note that the expiration date shown on the digital certificates only pertains to the actual activation of the certificate. After your customers activate a vacation certificate, they will have at least 18 months to travel. To activate the guest simply needs to pay the daily taxes and fees that correspond to the certificate. They can activate by phone or online.  Certificates can be replaced by your discretion.
 
Do my customers have to set their reservations and travel by the expiration date printed on the certificate?

No. The expiration date pertains to activation of the vacation certificate only. Once your customer activates by paying the taxes and fees of a vacation certificate they will then have at least 18 months to travel. Example for our US resorts the activation fee is $19.45 per night and our Mexico offers is $19.70 per night.
 
Do you use my customers email or info for any other purpose?

No. We do not do any other marketing to your certificate recipient. We respect our business partners and have no intention of spamming your clients with email. We will send up to 3 email reminders during the first 7 days prior to the certificate expiration to remind them to activate. If they do activate then they have become a customer of ours as well and we may need to have further communication with this customer concerning the reservation, or reminding them to book dates etc.
 
How does my customer to redeem the certificates?

Your customer may activate a certificate over the phone or online by paying the resorts taxes and fees of $19.45 for our US resort options and $19.70 per night for our Mexico resort options. Once they activate within 7 days of receiving the digital certificate your customer will have 18 months to choose travel dates. To date we have redeemed tens of thousands of digital certificates and have a fantastic reputation that we are proud of!
 

Are there any other hidden fees or expenses/costs for my customer?


The recipient of this certificate will receive days and nights at a luxury hotel accommodation room rate free of charge, which retail is valued at up to $195 per night, in the US and up to $300 per night in Mexico, however recipient is responsible for all other expenses including but not limited to: airfare, transfers, food & beverages, gratuities, resort fees if applicable and any other personal or miscellaneous expenses.

Resort fees are common place in the travel industry. As a matter of fact, over 96% of tourists traveling to Orlando or Las Vegas now have to pay a resort fee when they check in at the resort. This is so common now that it’s just expected for any seasoned traveler.

When you award someone a vacation certificate, you are giving them a vacation that is valued at up to $585 for Orlando or Las Vegas and up to $1,500 in Mexico, depending on the time of year they travel. That’s an incredible value!

To offset the resort fees paid directly to the resort that we cannot control we are also going to include a free bonus of $150 BookVIP credit to be used towards an additional trip anytime in the future. This will be an extra bonus that all of your clients who redeem a complimentary vacation through us will receive after completing travel using certificate.

Resort fees for properties we use for FREE hotel stay certificates run from:
Las Vegas at the hotels we use run from $16.00 to $38.00 per night
Orlando Fl resort fees run from $5.00 to $12.00 per night depending on hotel and season.
Gatlinburg / Branson / Williamsburg run from zero to $12.00 depending on hotel and season.
Mexico hotels we use are from $10.00 to $14.00 per night
Resort fees cover items like: WiFi Internet Access Local Calls. Resort amenities,
Fitness centers,in-room safes, Beach Chairs, umbrellas, beach/pool towels, activities and more.

Can my customers travel with their children?

The short answer is YES. The US resorts options will include up to 4 people in the room regardless of age. For the Mexico offers they can travel with 2 adults and up to 2 children up to the ages of 12 or under. If traveling with extra adults or children upgrades may be available to accommodate depending on availability. Upgrades require the purchase of additional rooms or larger suites which may not always be available. Prices for additional children etc depend on room availability and seasonality so prices cannot be quoted until travel dates are selected. These promotional certificates are designed for couples or small families. More than 4 persons will be harder to accommodate with these promotions and in some cases not possible.

 
Can my customer cancel the activation and get their money back?

This certificate activation is FINAL & NON-REFUNDABLE unless your customer purchased Trip Guard. If Trip Guard insurance was purchased, your customer may cancel anytime up and until they have confirmed travel dates. If Trip Guard was declined, your customer will have a store credit to use their vacation dollars toward any hotel or resort of their choice within BookVip.com.
Once dates are confirmed with the certificate no changes will be allowed. Cancellations after dates are confirmed will result in forfeiture of the activation fees. (The inventory used for these rooms are not as flexible as booking at retail rack rates, once confirmed changes will not be allowed and cancellations or no shows will result in forfeiture of fees paid)
 
Are the resorts in Mexico “All Inclusive”

No the resorts we offer for the certificate will not be all inclusive. The recipient of this certificate is responsible for all expenses including but not limited to: airfare, transfers, food, gratuities, and any other miscellaneous expenses. This certificate cannot be combined with any other promotional vacation offer.  We will however offer the certificate holder opportunities to upgrade to a different resort with an All Inclusive plans starting at only $199 and $299 per couple for the entire stay. This upgrade option will save the user nearly $1500 in value compared to anywhere else. 
 
 
Read more…

Mexico Terms and Conditions

  • There are NO timeshare presentations required to use this vacation certificate or any other hoops you will need to jump to redeem. Simply call us when with your prefered travel dates after activation. Our staff is available 24/7 to assist you when ready to book dates.
  • This digital certificate will be considered void if bartered or purchased by the recipient. The certificate is valid for a reservation request offering two adults and up to 2 children under the age of 12, 5 nights of Luxurious Resort Accommodations in your choice of either Cancún, Puerto Vallarta, Nuevo Vallarta, Mazatlan, Acapulco,or Puerto Penasco, Mexico. Upgrade options are available to use in Cabo San Lucas. At least one of the travelers needs to be between 30-70 years of age. Your cost to redeem this certificate and book the reservation is just our recovery fees for the local government taxes and tourism fees of only $19.70 per night. Guest must also have a valid Major credit with Visa or mastercard or Amex logo, plus valid government issued id to check in.
  • The recipient of this certificate will receive 6 days 5 nights luxury hotel accommodation room rate free of charge, which retail is valued at up to $300 per night, however recipient will be responsible for all other expenses including but not limited to: airfare, transfers, food & beverages, gratuities, resort fees if applicable and any other personal or miscellaneous expenses. ( Resort fees for Mexico run from $10.00. To 20.00 per night paid directly to resort at check in. Resort fees cover items like: WiFi Internet Access Local Calls. Resort amenities, Fitness centers,in-room safes, Beach Chairs, umbrellas, beach/pool towels, activities and more.
  • All reservations require a minimum of 30 days advance notice to book. If you book your travel dates, and you do not end up traveling then the fees and taxes paid are non refundable. Reservations are based on availability and will not be available during major holidays or resort special events. Check in is available 7 days a week. The recipient of this certificate is responsible for all expenses including but not limited to: airfare, transfers, food, gratuities, resort fees if applicable and any other miscellaneous expenses. This certificate cannot be combined with any other promotional vacation offer. The expiration date on this certificate pertains only to redemption of this certificate and not actual travel.
  • You must activate this certificate within 7 days of receiving it. Travel can be completed within 18 months after activation. Once your travel dates have been confirmed changes are not allowed
  • This certificate cannot be combined with any other hotel stay or promotional vacation offer.
  • Only one certificate per household and resort will only honor one certificate per family, friends, acquaintances or known groups traveling on the same, similar and/or adjoining arrival and departure dates. Unfortunately, only 1 party can use the complimentary vacation certificate if more than one room is booked for same dates. Otherwise, there are additional costs associated with group travel.
  • User must be a U.S. or Canadian resident (excluding Puerto Rico and the US Virgin Islands) This certificate has no cash surrender value, void if discontinued and where prohibited by law. Bookvip reserves the right to offer other hotels with equal or similar value with certificate holder approval if required due to availability. The terms of this offer are subject to change without notice. Do not rely upon representations other than what is printed on this certificate. To redeem simply call our toll free number on digital certificate.

Orlando / Las Vegas Terms and Conditions

  • There are NO timeshare presentations required to use this vacation certificate or any other hoops you will need to jump to redeem. Simply call us when with your prefered travel dates after activation. Our staff is available 24/7 to assist you when ready to book dates.
  • This digital certificate will be considered void if bartered or purchased by the recipient. The certificate is valid for a reservation request offering 3 nights of Luxurious Resort Accommodations in your choice of either Orlando or Las Vegas. These rooms are for up to 4 occupants and at least one occupant must be at least 21 years of age. Your cost to redeem this certificate and book the reservation is just our recovery fees for the local government taxes and tourism fees of only $19.45 per night. Guest must also have a Major credit or a bank debit card with Visa or mastercard logo, plus valid government issued id to check in.
  • The recipient of this certificate will receive 4 days 3 nights luxury hotel accommodation room rate free of charge, which retail is valued at up to $195 per night, however recipient is responsible for all other expenses including but not limited to: airfare, transfers, food & beverages, gratuities, resort fees if applicable and any other personal or miscellaneous expenses. ( Resort fees in Orlando frun from $5.00 to 13.00 per night, In Las Vegas the resort fees run from $16.00 to $38 per night Paid directly to the resort.) Resort fees cover items like: WiFi Internet Access Local Calls. Resort amenities,
  • All reservations require a minimum of 30 days advance notice to book. If you book your travel dates, and you do not end up traveling then the fees and taxes paid are non refundable. Reservations are based on availability and will not be available during major holidays or resort special events. Check in is available 7 days a week.
  • The expiration date on this certificate pertains only to redemption of this certificate and not actual travel. You must activate this certificate within 7 days of receiving it. Travel can be completed within 18 months after activation. Once your travel dates have been confirmed changes are not allowed
  • This certificate cannot be combined with any other hotel stay or promotional vacation offer.
  • Only one certificate per household and resort will only honor one certificate per family, friends, acquaintances or known groups traveling on the same, similar and/or adjoining arrival and departure dates. Unfortunately, only 1 party can use the complimentary vacation certificate if more than one room is booked for same dates. Otherwise, there are additional costs associated with group travel.
  • User must be a U.S. or Canadian resident (excluding Puerto Rico and the US Virgin Islands) and must reside at least 100 miles away from destination resort of choice or choose a different resort offer from the available destination options.
  • This certificate has no cash surrender value, void if discontinued and where prohibited by law. The terms of this offer are subject to change without notice. Bookvip reserves the right to offer other hotels with equal or similar value with certificate holder approval if required due to availability. Do not rely upon representations other than what is printed on this certificate. To redeem simply call our toll free number on digital certificate.

Branson Missouri Terms and Conditions

  • There are NO timeshare presentations required to use this vacation certificate or any other hoops you will need to jump to redeem. Simply call us when with your prefered travel dates after activation. Our staff is available 24/7 to assist you when ready to book dates.
  • This digital certificate will be considered void if bartered or purchased by the recipient. The certificate is valid for a reservation request offering 3 nights of Hotel accommodations in at the Westgate Branson Woods Resort in Branson Missouri . These rooms are for up to 2 occupants and at least one occupant must be at least 21 years of age. (a one bedroom upgrade that sleeps 4 can be made available as an upgrade) Your cost to redeem this certificate and book the reservation is just our recovery fees for the local government taxes and tourism fees of only $19.45 per night. Guest must also have a Major credit or a bank debit card with Visa or mastercard logo, plus valid government issued id to check in.
  • The recipient of this certificate will receive 4 days 3 nights luxury hotel accommodation room rate free of charge, which retail is valued at up to $149 per night, however recipient is responsible for all other expenses including but not limited to: airfare, transfers, food & beverages, gratuities, resort fees if applicable and any other personal or miscellaneous expenses. ( Resort fees in Williamsburg run from $5.00 to 8.00 per night, paid directly to the hotel at check in. resort fees cover items like: WiFi Internet Access Local Calls. Resort amenities,)
  • All reservations require a minimum of 30 days advance notice to book. If you book your travel dates, and you do not end up traveling then the fees and taxes paid are non refundable. Reservations are based on availability and will not be available during major holidays or resort special events. Check in is available 7 days a week.
  • The expiration date on this certificate pertains only to redemption of this certificate and not actual travel. You must activate this certificate within 7 days of receiving it. Travel can be completed within 18 months after activation. Once your travel dates have been confirmed changes are not allowed
  • This certificate cannot be combined with any other hotel stay or promotional vacation offer.
  • Only one certificate per household and resort will only honor one certificate per family, friends, acquaintances or known groups traveling on the same, similar and/or adjoining arrival and departure dates. Unfortunately, only 1 party can use the complimentary vacation certificate if more than one room is booked for same dates. Otherwise, there are additional costs associated with group travel.
  • User must be a U.S. or Canadian resident (excluding Puerto Rico and the US Virgin Islands) and must reside at least 100 miles away from destination resort of choice or choose a different resort offer from the available destination options.
  • This certificate has no cash surrender value, void if discontinued and where prohibited by law. The terms of this offer are subject to change without notice. Bookvip reserves the right to offer other hotels with equal or similar value with certificate holder approval if required due to availability. Do not rely upon representations other than what is printed on this certificate. To redeem simply call our toll free number on digital certificate.

Williamsburg VA. Terms and Conditions

  • There are NO timeshare presentations required to use this vacation certificate or any other hoops you will need to jump to redeem. Simply call us when with your prefered travel dates after activation. Our staff is available 24/7 to assist you when ready to book dates.
  • This digital certificate will be considered void if bartered or purchased by the recipient. The certificate is valid for a reservation request offering 3 nights of Hotel accommodations in at the Westgate Williamsburg Hotel . These rooms are for up to 4 occupants and at least one occupant must be at least 21 years of age. Your cost to redeem this certificate and book the reservation is just our recovery fees for the local government taxes and tourism fees of only $19.45 per night. Guest must also have a Major credit or a bank debit card with Visa or mastercard logo, plus valid government issued id to check in.
  • The recipient of this certificate will receive 4 days 3 nights luxury hotel accommodation room rate free of charge, which retail is valued at up to $168.00 per night, however recipient is responsible for all other expenses including but not limited to: airfare, transfers, food & beverages, gratuities, resort fees if applicable and any other personal or miscellaneous expenses. ( Resort fees in Williamsburg run from $5.00 to 10.00 per night, paid directly to the hotel at check in. resort fees cover items like: WiFi Internet Access Local Calls. Resort amenities,)
  • All reservations require a minimum of 30 days advance notice to book. If you book your travel dates, and you do not end up traveling then the fees and taxes paid are non refundable. Reservations are based on availability and will not be available during major holidays or resort special events. Check in is available 7 days a week.
  • The expiration date on this certificate pertains only to redemption of this certificate and not actual travel. You must activate this certificate within 7 days of receiving it. Travel can be completed within 18 months after activation. Once your travel dates have been confirmed changes are not allowed
  • This certificate cannot be combined with any other hotel stay or promotional vacation offer.
  • Only one certificate per household and resort will only honor one certificate per family, friends, acquaintances or known groups traveling on the same, similar and/or adjoining arrival and departure dates. Unfortunately, only 1 party can use the complimentary vacation certificate if more than one room is booked for same dates. Otherwise, there are additional costs associated with group travel.
  • User must be a U.S. or Canadian resident (excluding Puerto Rico and the US Virgin Islands) and must reside at least 100 miles away from destination resort of choice or choose a different resort offer from the available destination options.
  • This certificate has no cash surrender value, void if discontinued and where prohibited by law. The terms of this offer are subject to change without notice. Bookvip reserves the right to offer other hotels with equal or similar value with certificate holder approval if required due to availability. Do not rely upon representations other than what is printed on this certificate. To redeem simply call our toll free number on digital certificate.

Gatlinburg TN. Terms and Conditions

  • There are NO timeshare presentations required to use this vacation certificate or any other hoops you will need to jump to redeem. Simply call us when with your prefered travel dates after activation. Our staff is available 24/7 to assist you when ready to book dates.
  • This digital certificate will be considered void if bartered or purchased by the recipient. The certificate is valid for a reservation request offering 3 nights of Hotel accommodations in at the Wild Bear Inn or River Terrace Gatlinburg . These rooms are for up to 4 occupants and at least one occupant must be at least 21 years of age. Your cost to redeem this certificate and book the reservation is just our recovery fees for the local government taxes and tourism fees of only $19.45 per night. Guest must also have a Major credit or a bank debit card with Visa or mastercard logo, plus valid government issued id to check in.
  • The recipient of this certificate will receive 4 days 3 nights luxury hotel accommodation room rate free of charge, which retail is valued at up to $150 per night, however recipient is responsible for all other expenses including but not limited to: airfare, transfers, food & beverages, gratuities, resort fees if applicable and any other personal or miscellaneous expenses. ( Resort fees in Gatlinburg run from $5.00 to 10.00 per night,paid directly to the resort at check in resort fees cover items like: WiFi Internet Access Local Calls. Resort amenities,)
  • All reservations require a minimum of 30 days advance notice to book. If you book your travel dates, and you do not end up traveling then the fees and taxes paid are non refundable. Reservations are based on availability and will not be available during major holidays or resort special events. Check in is available 7 days a week.
  • The expiration date on this certificate pertains only to redemption of this certificate and not actual travel. You must activate this certificate within 7 days of receiving it. Travel can be completed within 18 months after activation. Once your travel dates have been confirmed changes are not allowed
  • This certificate cannot be combined with any other hotel stay or promotional vacation offer.
  • Only one certificate per household and resort will only honor one certificate per family, friends, acquaintances or known groups traveling on the same, similar and/or adjoining arrival and departure dates. Unfortunately, only 1 party can use the complimentary vacation certificate if more than one room is booked for same dates. Otherwise, there are additional costs associated with group travel.
  • User must be a U.S. or Canadian resident (excluding Puerto Rico and the US Virgin Islands) and must reside at least 100 miles away from destination resort of choice or choose a different resort offer from the available destination options.
  • This certificate has no cash surrender value, void if discontinued and where prohibited by law. The terms of this offer are subject to change without notice. Bookvip reserves the right to offer other hotels with equal or similar value with certificate holder approval if required due to availability. Do not rely upon representations other than what is printed on this certificate. To redeem simply call our toll free number on digital certificate.

Tenerife Spain, Terms and Conditions

  • There are NO timeshare presentations required to use this vacation certificate or any other hoops you will need to jump to redeem. Simply call us when with your prefered travel dates after activation. Our staff is available 24/7 to assist you when ready to book dates.
  • This digital certificate will be considered void if bartered or purchased by the recipient. The certificate is valid for a reservation request offering two adults and up to two children ages 17 or younger, three nights of Luxurious Resort Accommodations in at the Beverly Hills Club Resort in Tenerife, Spain. At least one of the travelers needs to be over the age of 21 years of age. Your cost to redeem this certificate and book the reservation is just our recovery fees for the local government taxes and tourism fees of only €15.90 per night. Guest must also have a valid Major credit with Visa or mastercard or Amex logo, plus valid government issued id to check in.
  • The recipient of this certificate will receive 4 days 3 nights luxury hotel accommodation room rate free of charge, which retail is valued at up to 175 euros per night, however recipient will be responsible for all other expenses including but not limited to: airfare, transfers, food & beverages, gratuities, resort fees if any and any other personal or miscellaneous expenses. (Beverly Hills Club does not charge any Resort fees )
  • All reservations require a minimum of 30 days advance notice to book. If you book your travel dates, and you do not end up traveling then the fees and taxes paid are non refundable. Reservations are based on availability and will not be available during major holidays or resort special events. Check in is available 7 days a week. This certificate cannot be combined with any other promotional vacation offer. The expiration date on this certificate pertains only to redemption of this certificate and not actual travel.
  • You must activate this certificate within 7 days of receiving it. Travel can be completed within 18 months after activation. Once your travel dates have been confirmed changes are not allowed
  • This certificate cannot be combined with any other hotel stay or promotional vacation offer.
  • Only one certificate per household and resort will only honor one certificate per family, friends, acquaintances or known groups traveling on the same, similar and/or adjoining arrival and departure dates. Unfortunately, only 1 party can use the complimentary vacation certificate if more than one room is booked for same dates. Otherwise, there are additional costs associated with group travel.
  • User must be a Citizen of Europe to use this certificate. This certificate has no cash surrender value, void if discontinued and where prohibited by law. Bookvip reserves the right to offer other hotels with equal or similar value with certificate holder approval if required due to availability. The terms of this offer are subject to change without notice. Do not rely upon representations other than what is printed on this certificate. To redeem simply call our toll free number on digital certificate.